frequently asked questions

It’s important that all parents and caregivers who are using the Bumbo Floor Seat know how to use it properly. The seat is designed to be used only on the floor and never on raised surfaces. The warnings have been updated to help emphasize that. Please attach the sticker that came with the repair kit over the warnings on the back of the seat.

Do not return your Bumbo Floor Seat to the manufacturer or retail store.

Contact Bumbo in the USA regarding your recalled product by clicking here

You must always stay with and watch your baby during use. Even when the restraint belt is used, a baby can cause the Bumbo Floor Seats to slide or move.

No. It is important to follow all of the instructions and have a clear understanding of the product warnings provided with the Repair Kit. The Bumbo Floor Seat is designed to be used only on the floor. Do NOT use the Bumbo Floor Seat on any raised surface such as tables, counters, chairs, or beds to prevent risk of serious injury from falls.

The Bumbo Floor Seat is not a replacement for other baby products. Do not use as a high chair. Do not use as a bath seat or in a kiddie pool. Using the Bumbo Floor Seat in or near water can lead to drowning. Do not use as a car seat.

No. It is important to follow all of the product instructions and have a clear understanding of the new warning sticker provided with the Repair Kit. The Bumbo Floor Seat is designed to be used only on the floor. Do NOT use the Bumbo Floor Seat as a booster seat or in place of a highchair. The Bumbo Floor Seat should never be used on raised surfaces.

Yes, the Bumbo Floor Seat Tray can still be used with the Bumbo Floor Seat once the restraint belt is installed.

The age range and functions of the two seats are fundamentally different. The Bumbo Floor Seat is recommended for babies who are 3-12 months old that can support their own neck, and the Bumbo Multi Seat is recommended for babies who are 6 months to 36 months old and can sit unassisted (supporting their own head and back) For more information please go to the “Products” pages on www.bumbo.com

The answer to this question can be found on the product packaging. Please refer to the image and measurements.

Go to our contact form and send through an enquiry for further assistance.

This is possible in selected countries where stock is available on hand. Go to our contact form and send through an enquiry for further assistance.

Clean with a soft damp cloth and a mild detergent. Do not immerse in water.